Customer journey optimization
Don't make the same mistakes twice
The customer experience is no longer limited to a single interaction. Today, the customer experience is an extended process that spans the lifetime of a customer’s relationship with your business. These relationships can last for the length of one phone call or many years. That’s why making each touchpoint of the customer experience satisfying is an imperative facing organizational leaders. And that's where Zendesk Connect comes in.
Connect brings businesses and customers closer together
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Outbound is now a member of the Zendesk family. We're working together to make customer journey optimization better with proactive messaging.Découvrez Outbound
Do more with your customer—make their journey unforgettable.
There’s a lot more where this came from. Keep exploring the world around customer journey optimization.