AMERICA
The digital tipping point
Companies are rapidly adding digital tools to help them improve operations and customer service. Our webinars will educate you on new channels and offer encouragement as you adapt to the changing CX landscape.
April 8, with showings at
9am, 2pm, and 5pm PST
Zendesk x Pop-Up Magazine present: The Digital Tipping Point
Zendesk is partnering with Pop-Up Magazine to bring you a different kind of virtual event. Get transported back to IRL theater as stories about technology, human connection, and customer service come to life.
This can’t miss event will get you thinking differently about The Digital Tipping Point. And join us after the show for an exclusive live Q&A with our customers and creators.
Check out the trailer to get a sneak peek of what we have in store.
April 15 @ 9:30am PST / 12:30pm EST
A CX Moment with Calm
Who hasn’t craved a little more calm this past year? Join Zendesk’s Sarah Reed as she sits down with Calm’s Manager of Customer Experience, Frances Brittingham to talk scalability, unexpected successes, and the need for more zen.
We’ll talk about overcoming big CX challenges and how to prepare for the year ahead with technology, people, and a lot more Calm.
This will be an immersive open conversation with live Q&A.
April 22 @ 10am PST / 1pm EST
Prepare your support team for messaging
Join us on April 22 for our webinar on preparing your support team for messaging. We'll uncover why messaging has become customers' preferred channel, provide the tools you need to get started with messaging today, and share best practices for meeting customer expectations, staffing, automation, and achieving your business objectives with this new channel.
May 13 @ 10am PST / 1pm EST
Coffee Break: 5 Big Bets
Investing in your customers pays off, but what to prioritize can be a little tricky. To help guide the way, our team of experts reviewed data from businesses using Zendesk worldwide. We’ll dive into the best practices for each priority. Register now, you don’t want to miss out.