Customer service stories

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Engaging with Students in the Modern World Article

Engaging with Students in the Modern World

In today’s digital world, prospective students and learners prefer an instant answer over having to wait…

The Power of Integrated Phone Support, Featuring Dorm Room Movers Article

The Power of Integrated Phone Support, Featuring Dorm Room Movers

Phone support is a powerful way to help your customers. But standalone phone systems, separate from…

Getting Schooled with Zendesk: EDU Customer Stories Article

Getting Schooled with Zendesk: EDU Customer Stories

Zendesk has more than 1,000 customers in the education space and just recently created a new…