Sales

With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.

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Sales and support: aligning to improve customer retention Article

Sales and support: aligning to improve customer retention

Companies that are in it for the long haul must place as much emphasis on retention as they do acquisition

Sales and support: acquiring customers Article

Sales and support: acquiring customers

Acquiring customers requires not only an amazing sales team, but the ability to provide prospects with quality experiences

Mortgage Coach’s fast, easy support with Zendesk Chat Article

Mortgage Coach’s fast, easy support with Zendesk Chat

Using Zendesk products, Mortgage Coach has been able to serve an expanding customer base

How to overcome most common sales objections Article

How to overcome most common sales objections

Don't let "no" get in the way of closing a deal. See how reps can take the most common sales objections and turn them around.

Which popular sales methodology is right for you? Article

Which popular sales methodology is right for you?

Whether you’re a first time sales manager or an experienced pro, figuring out which sales methodology is best for your business can be tricky. Here are some tips for finding the one that will work for you.

4 tips to develop your new sales territory Article

4 tips to develop your new sales territory

Here are three proven tips to help you get the lay of the land, chart your team’s path, and put down some roots.

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4 Tips to Colonize Your New Sales Territory

Being assigned a new sales territory is a lot like exploring new land. Here are three proven tips to help you start getting the lay of the land, charting your team’s path and putting down some roots. Let the adventure begin!

4 tips for creating the ultimate sales follow up strategy Article

4 tips for creating the ultimate sales follow up strategy

Don't let daily stumbling blocks like a messy CRM, poor lead quality, and lack of personal connections prevent sales follow up success. Instead, unlock some truly powerful follow ups with these tips.

Why activity metrics are killing your sales Article

Why activity metrics are killing your sales

Just like data can drastically improve your sales, focusing on the wrong data points and metrics can absolutely kill your business. One type of metric that is commonly misused to the detriment of sales teams is activity metrics.

Create an effortless experience for customers Article

Create an effortless experience for customers

Providing an effortless experience for customers might seem easier than ever—after all, customers enjoy a wealth…

The biggest lesson I learned in my sales career Article

The biggest lesson I learned in my sales career

We’ve asked some of our sales leaders to share the most poignant lessons that they’ve learned over the course of their sales careers.

Beyond Predictive Analytics: Why the future of AI in sales is prescriptive Article

Beyond Predictive Analytics: Why the future of AI in sales is prescriptive

Held back by an archaic yet steadfast belief in the “art of sales,” the sales industry…

6 reasons why you should buy – not build – your next CRM Article

6 reasons why you should buy – not build – your next CRM

While constructing a customized CRM from the ground-up is certainly possible, companies that are dead-set on taking this route may be in for a little more than they bargained for.

The three most common UX mistakes CRMs make (and how to avoid them) Article

The three most common UX mistakes CRMs make (and how to avoid them)

If your CRM is not a value-add to your sales reps, they will not use it. Here’s a look at some of the most common UX mistakes CRM platforms make, and how to correct them.

The keys to an effective sales process Article

The keys to an effective sales process

Your CRM is only as good as the sales cadence that surrounds it. Consider the sales process in your own sales organization. Does it contain these key elements?

Why door-to-door sales teams struggle with CRM Article

Why door-to-door sales teams struggle with CRM

There is a core set of challenges that door-to-door sales teams all face. Next-generation sales platforms can help solve them.

Why leveraging a CRM is essential in the logistics & transportation industry Article

Why leveraging a CRM is essential in the logistics & transportation industry

This year, part of your quarter 1 should be spent analyzing your current CRM system (or lack thereof) and understanding what value it is bringing to your business.

6 Zendesk Apps to Help You Sell More Article

6 Zendesk Apps to Help You Sell More

Zendesk integrates with over 400 apps, but these six Zendesk apps including Zapier, PandaDoc, and Yesware,…

5 ways to reduce cost of sales Article

5 ways to reduce cost of sales

Of all the metrics in the sales and marketing world, probably the most misunderstood is cost-of-sales. Many sales managers view cost-of-sales as a labor cost; pay smaller commissions and your cost-of-sales goes down.

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The 5 most successful Shark Tank deals and what you can learn from them

While the average viewership of six million may watch the show for the entertainment, Shark Tank also provides a weekly education on how to successfully sell your product to high-profile prospects.