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The CRM tool itself is what provides the data and functionalities your team needs to execute this strategy—and ultimately turn leads into customers
Sales reps can spend hours scouring channels like LinkedIn for potential leads to add to their pipeline. Even then, there’s no guarantee they’ll find the right contact information for the leads they do generate
With a CRM strategy, your team will be able to fully utilize the tool to close more sales, boost efficiency, and improve prospects’ experience
To help ensure your buyer’s journey is an effortless one, businesses will want to bridge silos and close gaps between sales and support
When most people refer to a CRM (customer relationship management) they’re referring to software or a…
The Zendesk Sales Suite removes the difficulties of sales software so that teams can spend more…
There are a number of generic ways to grow a small business, such as managing your…
Chances are, your sales team isn’t in front of their computers all day, so they can’t…
With nearly 1,000 apps available for Zendesk Support and Chat, the Marketplace allows support organizations to extend Zendesk products Today, we expand into new territory — the world of sales
Companies that are looking for integrated solutions for managing their customer’s experience often look to products…
The differences between customer relationship marketing and customer relationship management can be confusing. Learn the definition of each in this post!
With hundreds of sales CRMs and solutions on the market, what’s the most effective way to…
A CRM is too essential to your business to risk failure. If you’re on the fence about whether to buy or build a CRM solution, consider these factors first.
The right CRM dashboard is essential in providing a visual overview of sales operations and highlighting if everything is on track or not. Dive into must-have elements for a CRM dashboard.
The upfront price might look great, but it's worth your time to figure out the true total cost of your CRM.
Take full control of your sales and customer data.
Today we release improvements to our Sell app for Zendesk Support, giving support agents deeper sales context when helping prospects and customers.
Today Sell is joining the Zendesk for Startups program offering qualifying startups two free seats of Zendesk Sell enterprise edition.
Today, we’re excited to relaunch Base as Zendesk Sell, the newest member of the Zendesk product family.