Apps & integrations

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Dominoes in motion: how to create time-saving trigger actions with Zapier Article

Dominoes in motion: how to create time-saving trigger actions with Zapier

Figuring out how to be more efficient—how to ‘do more with less’—is a top priority for…

13 new apps to kick off 2016 Article

13 new apps to kick off 2016

In the final days of 2015 we look back at a great year of apps and…

Let’s give them something to talk about: Introducing Zendesk’s new Community features Article

Let’s give them something to talk about: Introducing Zendesk’s new Community features

Think of your community as a clubhouses for customers. A place where they can learn and…

The better we work together, the better we work Article

The better we work together, the better we work

Henry Ford once said, “Coming together is a beginning; keeping together is progress; working together is…

Go from Outlook email to Zendesk ticket in a flash Article

Go from Outlook email to Zendesk ticket in a flash

The new Zendesk add-in for Microsoft Outlook enables anyone in an organization to create a new…

Ring in the new year with 9 new integrations Article

Ring in the new year with 9 new integrations

Do your New Year’s resolutions include working more efficiently? How about deflecting tickets or getting organized?…

Zendesk integrations: kicking apps and taking names Article

Zendesk integrations: kicking apps and taking names

You won’t find any pseudo pumpkin spiced apps here! This month, we bring you 10 new…

Apps every SaaS company needs Article

Apps every SaaS company needs

Although SaaS isn’t synonymous with “startup,” Software as a Service (SaaS) companies are often lean, and…

Nine new additions to the Zendesk tool belt Article

Nine new additions to the Zendesk tool belt

This month we’re happy to bring you 9 great new integrations that help you do everything…

Do more with more: contact center integrations Article

Do more with more: contact center integrations

Your agents are handling the difficult task of trying to please customers, one phone call at…

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Developer Spotlight: Automating tasks using the Zendesk API

Watch this 30-minute webinar, where Clinton Cory will walk us through some of the ways that…

Step-by-Step Guide to Zendesk and Salesforce Integration Article

Step-by-Step Guide to Zendesk and Salesforce Integration

With united sales and support teams, a seamless customer experience is possible.

Customer service rewards and recognition: Happy employees, happy customers Article

Customer service rewards and recognition: Happy employees, happy customers

Here's my philosophy: you get happy customers through happy employees

We’re connected: four new integrations Article

We’re connected: four new integrations

We recently announced our new integration with Shopify. Here are four more great new integrations to…

New Integrations for January Article

New Integrations for January

A new year is here, and with it, six great new integrations to help improve your…

Zendesk on the Google Apps Marketplace Article

Zendesk on the Google Apps Marketplace

We’re super excited to announce that Zendesk is now a part of the Google Apps Marketplace,…

Four new integrations for August Article

Four new integrations for August

Happy August everyone! We’ve got four great new integrations this month that will help you better…

Integrations – Document Management and Advanced Reporting Article

Integrations – Document Management and Advanced Reporting

It’s about that time of the month when we roll out a few exciting new integrations.…

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A Closer Look at the API Designed To Make Ticket Sharing a Piece of Cake

Moving stuff around is easy, right? I can move files on my computer into different folders…

Reach your help desk from your blog with Zendesk for WordPress Article

Reach your help desk from your blog with Zendesk for WordPress

Given the fact that an estimated 10 percent of the internet runs on WordPress, the chances…