“Hi Zendesk, Just wanted to let you know your product works perfectly on our BlackBerry Storm. Lisa Lisa Francis – Data Solutions Manager Verizon Wireless”
We’ve prepared a new front page trailer for our web site and would like to invite you, our loyal blog readers, to a sneak peek.
If you didn’t know already, Zendesk has a Facebook group where we post details about upcoming events and generally make room for a more relaxed and informal conversation between our beloved customers and other friends. It’s also a good place to spend some time if you want your hands on one of the infamous Zendesk […]
Following up on an earlier review, Listio has recently published a comparison between four popular help desk systems, concluding that: “Of the four applications, the most flexible was Zendesk, which not only lays out help desk management in an easy to intuit interface, but offers an impressive range of options within the application. From a […]
Update:We now have full-featured mobile apps for iPhone, iPad, Android, BlackBerry, and Windows Phone here. The earlier announced Zendesk Notifier for iPhone is now available in an App Store near you. The Zendesk Notifier allows agents to quickly see how many tickets they have assigned, and how many new unassigned tickets exist in their help […]
One of the great benefits of a SaaS solution is the constant flow of improvements and new features that effortlessly sneak into your help desk. To stay up to date on all new features and application enhancements, we recommmend that you subscribe to our Product Announcement RSS feed. Here’s a brief list or recent additions: […]
50 Zendesk customers and friends joined us at the 21st Amendment last week for Meet-up San Francisco v. 2.0. Thank you everybody. Great seeing so many both new and familiar faces.
Zendesk was a sponsor at LateCrunch, the official afterparty for Web 2.0 Expo Berlin. Humbly presented as the “The mother of all tech-startup parties” by Techcrunch UK. For Zendesk is was at also a great opportunity to meet German customers and friends and a big thank you to Coremedia, Babbel and Mindmesiter for joining us […]
Zendesk is happy to sponsor this year’s official after party at Web 2.0 Expo Berlin. The party is hosted by TechCrunch and fittingly named LateCrunch. The party will take place Thursday 23 October at 10pm at the HomeBase Lounge. Tickets are extremely limited so go order your ticket right away. See you in Berlin!
A big thank you to everybody who attended last month’s meet-ups in New York City, Melbourne and Sydney. We love meeting our customers face to face, and are happy to host these events where customers, partners, friends and aficionados can share their thoughts on Zendesk, the help desk business and all the other stuff. Seasoned […]
If you haven’t joined already now is the time to join our Facebook group Zendesk Lovers. Stay connected with other Zendesk users and customers all over the world and get the news on meet-ups and events before everybody else. The first 10 people to write on our wall, will receive one of our new Zendesk […]
BarCamp was born in Palo Alto, California in 2005. In just three years, it has become an international network of user generated conferences open, participatory workshop-events, whose content is provided by the attendees often focusing on early-stage web applications, and related open source technologies, social protocols, and open data formats. Including help desk […]
The last couple of weeks the Zendesk Buddha Machine has swept through California bringing tranquility and zen to its many new owners. From top right: Cory, Mehrdad and Roger from 42, inc., Crystal from Twitter, Jacob from Mediageeks, Tara, Mitch and Nathaniel from SlideRocket, Scott from Laughing Squid, Brian from Castfire, and David from EveryDNS.net.
It’s been 9 months since I made the Zendesk Nation post on our blog. Time for an update. As of today, we have accounts from exactly 100 different countries. Newcomers range from the wastes of Mongolia to the beaches of Bermuda and the geysers of Iceland. "Hello world".
??????????????????????????Zendesk – ??????? (chinese.zendesk.com)??????????????????????????????????????????????????????????????????????????????? ??????RORCraft???????????????????????????????????????????apac@zendesk.com??????????????????????rex@rorcraft.com?RORCraft??? ????????? ????2008???? ??????????????????????????Zendesk – ??????? (chinese.zendesk.com)?????????????????????????????????????????????????????????????????????????????? ??????RORCraft??????????????????????????????????????????apac@zendesk.com??????????????????????rex@rorcraft.com?RORCraft??? ????????? Celebrating Beijing 2008 To celebrate the Olympic Games Opening Ceremony today, we’re launching a Chinese version of Zendesk at chinese.zendesk.com. The application has been localized using today’s tools for customizing web site text, email notifications and look and feel. Later this year […]
We are overwhelmed by the compliments and praises we receive from our customers. And as the number of Zendesk customer accounts continues it steep growth, passing 3,000 last month, we also seem to get more and more attention in the blogosphere. In all modesty we would like to share with you some of the most […]
The place to be last week was the infamous yearly recurring Techcrunch August Capital Event. Zendesk was there too, and it was great to meet so many Zendesk customers at an event that literally is the Who’s Who of entrepreneurs, venture capitalists and press as of right now. Thank you Techcrunch for having us. Pictured […]
Last week we invited Bay Area customers and friends to an informal gathering at the Gordon Biersch in San Francisco. Thank you everybody who came by. We look forward to seeing you all again soon. Pictured above is Cory Levenberg, Founder and President of 42, Inc. a Berkeley-based information technology services company and proud Zendesk […]
The initial iPhone views are now in place with basic functionality for browsing views and creating/updating tickets. We will expand the functionality for the iPhone in the time to come. Stay tuned.
Yesterday Zendesk APAC manager Michael Hansen presented the new Zendesk iPhone interface at the iPhone Party Hong Kong. A big thank you to the organizers and sponsors for this great event and for inviting us. A special thanks to Belle and the team from Beansbox who as always did a terrific job. A screen shot […]
Inviting all Zendesk lovers and aficionados, customers and partners, in the Bay area region to meet up in San Francisco on Thursday, July 24 from 6pm to 9pm. Zendesk will sponsor drinks and a little something to nibble. The event will take place at the Gordon Biersch on Embarcadero along San Francisco’s historic waterfront. Please […]
[Editor’s note: Ahhhhh, the old days. This post is very much out of date. Visit Zendesk Chat for all the latest on live chat support] Customers have queried us about chat features in Zendesk for providing “live support” services. It’s not an area we’re heading into, but we are going to demonstrate how such functionality […]
A new study by Society for New Communications Research provides several interesting facts. For example that a majority of consumers regularly research companies customer care online prior to purchasing products. The study shows that consumers are increasingly using social media to share feedback on their customer care experiences, and finds that it has become increasingly […]
Ever since Zenbaby was featured here on the blog, Zengirl has been pretty jealous. So here she is now unpacking one of our brand new Zendesk branded Buddha Machines.
