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Ring.io Call Center

The Zendesk-integrated Call Center you've been dreaming of.

Preview image of app
Preview image of app
Preview image of app

Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing

$69/user with Unlimited Calling. No user minimum. Month to Month. Free trial. Cancel Anytime. Thousands of happy Zendesk customers! Works with all editions of Zendesk Support. (And Zendesk Sell coming soon)

Ring.io + Zendesk = the Support Call Center of your dreams!

Is your goal to provide a kick-ass customer experience with every touch point? Then your support reps need Ring.io for Zendesk.

Designed with the same attention to detail and simplicity as Zendesk, Ring.io puts a fully loaded inbound + outbound call center at your fingertips. Without the grey cubicles, though.

Call Queues, Live Monitoring, Full Call Recording, Whisper, Advanced Reporting & Analytics, Live Stats, Dynamic IVR, Ticket-Based Routing, Follow-the-Sun... you name it, we have it.

But, but, but.... all of this integrated with Zendesk. Which means that when someone calls your reps, or your reps call someone, you know who is calling and what they're calling about. And all of it is neatly and tidily tucked in Zendesk, so everyone stays in the loop.

Ring.io takes the hassle out of manual entry work to allow reps to have helpful, refreshing and needle-moving conversations with customers, allowing them to sit back and focus on being the support superstars you know they can be.

With powerful customization options, you can build the ticket and conversation workflow of your dreams, and elevate your support process with automations that keep the focus on proving a great customer experience quickly.

Make calls with just a headset + computer, or from an office phone or cell phone.

With no onboarding costs and a friendly team of support reps based in Washington DC, we'll get you on your way to a perfect telephony / ticketing system setup.

App details

Works with
support
Ticketing System
Author
Ring.io
Price (USD)
Free

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